Answers customers on your website and LINE, 24/7
Replies politely at any hour, using only your business's information. It collects bookings and contact details and hands them to you as leads. Also replies in English, Chinese and Korean.
Just paste your URL. Customers get answers 24/7 on your website and LINE, and your blog and social posts get drafted too. A dependable team for small businesses.
Skip the preview and sign up →No setup feeLive in about 10 minutesCancel anytime

On the left, customer questions, searches and seasonal cues arrive. HanaPilot thinks, then turns them into finished work for the four jobs on the right. Only what needs your judgment travels to You. Switch Autopilot, Ask first and Paused to see how it changes.
Demo only. The motion and numbers are sample data.
Front desk, marketing and improvements, all in one place. No stack of separate tools to buy.
Replies politely at any hour, using only your business's information. It collects bookings and contact details and hands them to you as leads. Also replies in English, Chinese and Korean.
Posts for Instagram, LINE, Google and X, built from the season and customer questions, and checked against advertising rules. On “Ask first”, you just approve.
Checks for outdated or missing info each week, then suggests fixes and blog posts. What it can fix, it fixes; what needs your hands, it tells you.
A monthly newsletter, plus emails to first-timers and customers who haven't visited in a while. Only to people who opted in, always with an unsubscribe link.
No complicated setup. Hana guides you the whole way.
Just enter your website address. We read your public pages.
Your menu, prices and style are picked up automatically. Edit anything, anytime.
Pick a name and tone, then add it to your site and LINE. Try it on your own website right away.
MEET YOUR CAPTAIN
Hana, HanaPilot's captain, leads your crew from setup through weekly improvement tips, right beside you.
“This week, let's fix the parking info first.” ― Hana
No setup fee. Try it free for 14 days, no card needed.
¥9,800 / mo (excl. tax)
For shops starting with customer inquiries
¥19,800 / mo (excl. tax)
For shops that want to grow bookings and reach
¥39,800 / mo (excl. tax)
For multiple locations and high customer volume
Pay yearly and get 2 months free. If you hit your reply limit, the front desk doesn't stop; it switches to a contact form.
Want hands-on setup? Our paid 伴走 (guided setup) support is also available.
Yes. Enter your website address and HanaPilot reads your public pages to learn your menu, prices, address and style. You can review and edit everything before going live.
We give step-by-step, illustrated instructions for WordPress, Wix, Jimdo, STUDIO, Shopify, BASE, Peraichi and more. You can also generate a one-click instruction sheet to send to your web designer.
Answers are based only on your website and the details you provide. When it doesn't know, it doesn't guess; it points customers to your contact form. Posts can be reviewed before they go out.
You can connect it as-is, following a 3-step guide. You can also pause a conversation and reply yourself from the LINE app you already use.
It's designed to be stored in Japan (Tokyo region). How personal information is handled will be set out in our privacy policy.
Yes. There's no minimum term, and no card is needed during the 14-day free trial.

Just paste your URL. 14 days free, no card needed.
Try it free